If you have any questions, comments or complaints about this Notice or wish to: (i) exercise any of the rights described above; (ii) make any other type of request in relation to the processing of your Data; or (iii) report a concern or complaint related to the processing of your Data; you should contact: info@questassessments.com.
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‍We hope that we will be able to address any of your requests. However, you have the right to make a complaint about the processing of your personal data to the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Further information

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

- Access to your personal data and to certain other supplementary information that this Privacy Notice is already designed to address
- Require Us to correct any mistakes in your information which We hold
- Require the erasure of personal data concerning you in certain situations
- Receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format
- Object at any time to processing of personal data concerning you for direct marketing
- Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- Object in certain other situations to our continued processing of your personal data otherwise restrict our processing of your personal data in certain circumstances
- Claim compensation for damages caused by our breach of any data protection laws.

Your rights

We will hold the records for a period of 6 years, in order to satisfy Our legal obligations, including those related to the procurement of public contracts.

How long we keep your personal data

We store your personal data in our own systems and on the cloud, within the European Economic Area (“EEA”).If you would like further information please contact Us via info@questassessments.com. We will not otherwise transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

Where we store your personal data

We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk.

Security

How we store your personal data

We use information held about you in the following ways:
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- On the basis that there is a contract between Us and you. We process your data in order to fulfil this contract.
- Pupil and teacher information will be used to create individual logins for each user, allowing them to access Our platform. This will enable teachers to explore content, assign tasks and review progress. It will enable pupils to access content, and to have their performance tracked for analysis by teachers, school leaders and trust/group leaders.
- To communicate with you in response to enquiries
- To enhance any information that we receive from you with information obtained from third party data providers.
- To help improve the usefulness and effectiveness of our website and marketing channels
- To provide you with further information on how to set up an account
- Processing payments. All payments are processed by stripe.com.

Purposes of processing

We rely on legitimate interest as the lawful basis on which We collect and use your personal data. Our legitimate interests are the fulfilment of commercial arrangements with organisations interested in engaging Our business.

Lawful basis for processing

Uses made of your information

We have the facility to link the data you provide to Us, with other publicly available information about you that you have published on the Internet – this may include sources such as government departments, local authorities, LinkedIn and other social media profiles.

Information we collect from other sources

We collect and process some or all of the following types of information from you:

- Information that you provide when you create a user account (pupil, parent or teacher), including name, email address, telephone number, post address, age, current school, intended school and exam date. When you create an account, you confirm that you have the authority and the consent of the relevant data subjects, or their parent or guardian, to do so.
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- Information that you provide when you submit an enquiry. This includes information provided through our enquiry form, via email, via phone and/or by any other method. In particular, We process personal details such as name, email address, telephone number, postal address, role, organisation you work for, and business requirements or any other details in the enquiry that you provide to Us.
If you contact Us, We may keep a record of that correspondence.

- Details of all actions that you carry out through the use of the Services.

- Details of your visits to Quest Assessments's Website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to Quest Assessments's Website and the resources that you access.

Information we collect from you

Your personal information

The Website is offered from the United Kingdom by Quest Assessments (referred to in this Notice as “our”, “us”, “Quest Assessments” and “we”), a company registered in England and Wales.

We are committed to protecting and respecting your privacy. This Privacy Notice (together with any other documents referred to herein) sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our website and general enquiries processes. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the General Data Protection Regulation (“GDPR”) the Data Controller is Quest Assessments, where data is inputted directly by parents; and the Data Processor is Quest Assessments, where data is uploaded by a school (enterprise client).

Please note: where you apply for a job opening posted by Us, these Privacy Notice provisions will apply to Our processing of your personal information.

Introduction

Privacy policy